Andrea Marquez

About Andrea Marquez

Strategic and people-centered Human Resources Leader with 14+ years of experience building high-performing cultures and driving organizational effectiveness across public and private sectors. I’ve supported teams ranging from 275 to 1,400 employees in complex environments—partnering with executives to strengthen engagement, streamline processes, and align people strategy with organizational goals. My background spans diverse departments including public health, public safety, utilities, and facilities management, as well as private industry experience with Allstate and TRC Staffing.Known for rebuilding HR teams and restoring trust between Human Resources and operations, I’ve led measurable improvements such as reducing time-to-fill vacancies, improving internal processes, and creating programs that enhance workplace culture and employee satisfaction. My expertise in employee relations, talent strategy, and organizational development allows me to connect strategy with action and ensure every people initiative drives results.My leadership style is grounded in communication, accountability, and influence—reflected in my StrengthsFinder results: Communication, Strategic, Woo, Responsibility, and Command. I’m driven to improve workplace cultures, empower leaders, and elevate HR as a trusted, strategic partner that advances organizational success.

Experience

1. Human Resources Manager

   City of Austin

   Jun 2024 — Present · Austin, TX, US

   Lead a high-performing HR team delivering comprehensive people strategies for Facilities Management employees who maintain and operate the majority of City of Austin facilities, ensuring HR programs drive organizational effectiveness across this critical infrastructure function.Reduced vacancy rate by 62%(from 16% to 6%) by implementing data-driven workforce planning and reengineering the hiring process to enhance speed, consistency, and candidate quality.Streamlined end-to-end recruitment workflows, improving time-to-fill and hiring manager satisfaction through standardized metrics, accountability measures, and proactive sourcing.Transformed workplace culture by rebuilding trust between HR and operations, fostering transparent communication, and strengthening collaboration across all levels of the organization.Serve as a trusted advisor to executive leadership, shaping people strategies that strengthen operational performance, elevate employee engagement, and position HR as a strategic business partner.Champion continuous improvement and organizational development initiatives that align with City priorities, enhance workforce capability, and deliver measurable improvements in service delivery.

Education

• Florida State University - Herbert Wertheim College of Business

  Bachelor's degree, Human Resources Management

Skills

• Recruiting
• Interviews
• New Hire Orientations
• Applicant Tracking Systems
• Onboarding
• Leadership
• Training
• College Recruiting
• Screening
• Hiring
• Cold Calling
• Interviewing
• Talent Acquisition
• Screening Resumes
• Sourcing
• Human Resources
• Performance Management
• Customer Service
• Temporary Placement
• Employee Relations
• Coaching
• Internet Recruiting
• Microsoft Office
• Sales
• Resume Writing