Andrea Cerda

Program Manager, Business Operations @UC San Diego Health

San Diego County, CA, US
EMAILS
a•••••@ucsd.edu
MOBILE NUMBERS
+16•••••••01

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WORK HISTORY

Jan 2020 — Present

Program Manager, Business Operations @UC San Diego Health

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As part of the Practice Affiliations and Community Connect (PACC) team, our organization supports local practices through integration with Epic, the world-class Electronic Medical Records (EMR) software. In my role, I managed third-party amendments and contracting with our affiliate practices. Also responsible for IT support and enhancements that improve patient care.

EDUCATION

1989 — 1993

UC San Diego

BA, Political Science,

N/A

Platinum Edge

Certified Scrum Master (CSM)

2000 — 2002

UCLA Anderson School of Management

MBA, Marketing, Entrepreneurial Studies

SKILLS

Strategic PlanningCross-Functional Team LeadershipMarket ResearchBusiness ProcessSalesforce.com AdministrationDigital MarketingBudgetsChange ManagementBusiness StrategyVendor ManagementStrategyErpIbm TivoliSoftware DocumentationMicrosoft ProjectVisioBudgetingMicrosoft OfficeSalesProject ManagementBusiness PlanningCustomer EngagementPmpManagementLeadershipProduct ManagementSalesforce.comCompetitive AnalysisCloud ComputingStart-UpsProgram ManagementNetsuiteIntegrationSalesforce.com ImplementationSales OperationsCustomer ServicePowerpointRisk Management

ABOUT ANDREA CERDA

Highly adaptable professional known for successfully delivering projects, managing programs, and improving operations in the technology industry. Offer deep experience in managing vendors and increasing operational performance through measurement and process improvement. Dependable team player recognized for analyzing internal and external customer needs and transforming them into concrete, achievable, and valuable deliverables. Expertise in:Program Management | Vendor Management | Financial Analysis | Project ManagementService Operations | Process Improvement | Risk ManagementI can be contacted at a••••••@gmail.com or 61••••••01

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