Andrea C.
Director Customer Support & Services @Leonardo
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WORK HISTORY
Director Customer Support & Services @Leonardo
Philadelphia, PA, US
Responsible to manage all the Customer facing activities and services supporting Customers and Operators of Leonardo Helicopters in North, Central and South America.Leading a team responsible for Customer Support Management, Product Support Engineering, Technical Field Support, AOG Support, Bids & Proposals Management, for both Civil and Military Programs.
EDUCATION
MIP Politecnico di Milano
EMBA, Business Administration
University of Rome Tor Vergata
B.Sc. 110/110 cum laude, Management Engineering
University of Rome Tor Vergata
M.Sc. 110/110 cum laude, Management Engineering
Universitat Politècnica de València (UPV)
Industrial Engineering
SKILLS
ABOUT ANDREA C.
Executive MBA graduate- PMP- CPSM - Certified Professional in Supply Management- Procurement manager for direct and indirect supplies prioritizing procurement activities with the aim to contain the Total Cost of Ownership (process rationalization and re-engineering, requirements review and negotiation) in cooperation with internal customers for their satisfaction.Specialties- Procurement and Supply Chain Management- Logistics- Project Management- Mathematical Optimization / Operations Research- Business Process Reengineering- Business Simulation Techniques / Decision Support Systems Design- Problem Setting and Problem Solving
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