Andrea Bruni
Claims Coordinator @Cover Genius
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WORK HISTORY
Claims Coordinator @Cover Genius
Implement new processes to achieve the company’s KPIs. Implement customer’s journey from shipment booking to claim lodging on Cargo/Parcel vertical. Implement claimant’s journey from claims lodging to closing. Responsible for reviewing claims, approval and learning points for third party assessors on RentalCover.com vertical. Identify and communicate any issues or opportunities for improvement. Responsible for updating and developing the knowledge base document related to the Cargo/Parcel shipping vertical. Assist with content translations and proofreading when required.
SKILLS
ABOUT ANDREA BRUNI
With 20+ years of experience across the UK, Italy, and Mexico, I’ve worked in diverse…
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