Andrea Bontempi
Managed Services Strategic Transformation Manager @爱立信
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WORK HISTORY
Managed Services Strategic Transformation Manager @爱立信
IT
Results-driven Strategic Transformation Manager with a proven track record of leading large-scale transformation, digital innovation, and AI-driven efficiency programs within Telecom & IT Service Provider environments.I specialize in bridging strategy and execution, enabling organizations to evolve toward data-driven, automated, and customer-centric operating models.By combining business acumen, technology insight, and change leadership, I deliver measurable impact across service delivery, operations, and governance.Key strengths include digitalization strategy, process optimization, AI adoption, and cross-functional collaboration — all aimed at accelerating innovation, agility, and sustainable performance improvement
EDUCATION
Financial training for Consultance
Technology, Finance, Bus.Case
CEFRIEL - Politecnico di Milano
Master, Master ICT “Wireless & Web”
Sapienza Università di Roma
Master Degree in Informatic Engineering, Informatics and Economics
ITIL V3 foundation certification
IT Service Management
SKILLS
ABOUT ANDREA BONTEMPI
With +15 years’ experience in IT & Network, I have matured a strategic vision and pragmatic approach, that allow me to work across service and delivery worlds. I work in a diverse environment, where I\'m used to deal with executives and engineers at the same time, with flexibility and multitasking ability. I forge productive relationships across range of multi-party stakeholders, adapting to regional cultural and behavioural variation. I embrace change as an opportunity for continuous improvement, driving innovation and setting strategies through competence. I am a service visionary with over a decade of securing international and local business through an astute combination of creative energy, technical skill and client- & -internal-facing credibility. I stand for clarity, accountability and decision makingKey Skills:Customer Excellence, Courageous Leadership, Strategy Development, Embracing Change, Excelling Execution, Business Acumen, Transformation, Program & Delivery management, Uncompromising Integrity, Highly flexible, Energetic and diplomatic attitude in complex and multinational organizations, Multitasking, Coaching / Mentoring
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