Andrea Trujillo Watkins
Client Relationship Manager @Ring Ring Marketing
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WORK HISTORY
Client Relationship Manager @Ring Ring Marketing
FL, US
Consistently follow up with clients to ensure deliverables and requests are met.Respond to client emails and phone calls within 24 hours, maintaining strong client relationships.Communicate client needs and requests clearly to the internal fulfillment and implementation teams.Lead client onboarding into company software and tools, ensuring a smooth start to services.Review and analyze weekly PPC, SEO, and social media reports to track campaign performance.Prepare clear and comprehensive reports for clients, summarizing campaign performance and insights.Create professional presentations for client meetings, strategy reviews, and onboarding sessions.Present and explain reports to clients in simple, actionable terms.Provide recommendations on budgets, geographic targeting, and campaign adjustments based on client goals and performance data.Collaborate with fulfillment teams on execution, ensuring alignment with client expectations.Conduct internal Online Reviews Platform training sessions for clients.Utilize AI tools to support content creation, presentation design, and reporting.
EDUCATION
Universidad Arturo Michelena
Bachelor's degree
Miami Dade College
Social Media Specialist
SKILLS
ABOUT ANDREA TRUJILLO WATKINS
I’m a bilingual Client Success & Marketing professional with 6+ years of experience…
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