Andrea Thornhill
Business Improvement Partner @urbanbubble
Knutsford, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2023 — Present
Business Improvement Partner @urbanbubble
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Manchester, GB
SKILLS
Operations ManagementChange ManagementStrategic PlanningCall RecordingPerformance ManagementWorkforce ManagementGenesysIvrContact CentreAcdCall CenterCall RoutingResource ManagementIexDeploymentCtiTeam BuildingBudgetingBusiness StrategyProblem SolvingPlanningForecastingOrganizational DevelopmentNegotiationBusiness TransformationOutsourcingCall CentersContact CentersTelecommunicationsProject PlanningCustomer ExperienceStakeholder ManagementTeam ManagementBudgetsTrainingTelephonyTeam LeadershipProject ManagementRecruitingErp
ABOUT ANDREA THORNHILL
Having worked on a number of complex change programmes in a variety of roles, while…
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