Andrea Spellucci
Senior Product Owner - Onboarding @Lloyds Banking Group
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WORK HISTORY
Senior Product Owner - Onboarding @Lloyds Banking Group
In my role as Senior Product Owner at Lloyds Banking Group, I orchestrated the redesign of the onboarding journey, focusing on the mobile banking app to provide customers with instant access to current account services. This initiative led to increased customer satisfaction and retention rates.• Collaborated with cross-functional teams to develop and implement best-in-class features for new customers.• Streamlined the onboarding process, resulting in a more efficient and personalised experience.
EDUCATION
University of East London
Bachelor of Fine Arts (BFA), Sculpture
SKILLS
ABOUT ANDREA SPELLUCCI
I have over 7 years experience in managing all aspects of what has grown to become one of the biggest Digital Retail Business in Europe, thus I well understand the challenges of scale and resilience involved in serving over 10 m customers 24/7. I am recognised and respected for my innovative thinking, deep insight, decisiveness under pressure and drive to deliver results. I work well in a matrix structure with proven ability to mobilise resources and align agendas across functional boundaries to deliver results at pace. I have a proven track record of developing and delivering innovative business propositions advancing strategic commercial goals within the constraints of the annual budget cycle.
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