Andrea Scott
𝗠𝗫𝗕𝘂𝗶𝗹𝗱 Transforming the Way You Pay When Paid. Architect / Interior Designer / Contech & Fintech Enthusiast.
- Role
- Customer Success at Mx Build
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Andrea Scott
With over a decade of experience in Architectural Development and Construction, I…
Experience
Customer Success
Dec 2021 — Present · Dallas, TX, US
True passion for customer retention Working closely with product manager and DevOp team to find peak points of user satisfaction, tool improvements, and meeting KPIs objectives. Analyzing crucial data to map out our customer journey and develop an exceptional onboarding process to ensure software activation and customer retention.Skills: Customer Retention · Customer Segmentation Strategy · Customer Onboarding · Product Demonstration · Software Testing · Customer Journey Mapping · User Experience (UX)
Education
Universidad Católica Boliviana
Bachelor of Architecture - BArch, Architectural and Building Sciences/Technology
2010 — 2015
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