Andrea Schwartz

Experience

1. Medical Assistant

   Robert Hozman, M.D., S.C

   Jul 2024 — Present · Skokie, IL, US

   As a medical assistant in a rheumatology clinic, I perform both administrative and clinical duties. At the front desk, I serve as the first point of contact for patients, managing calls to assist with medical record requests, organizing medication refills, and coordinating with hospitals, specialists, and pharmacies. I navigate health insurance processes to complete prior authorizations for specialty medications and advanced imaging procedures and I write referrals to ensure patients receive the care they need from other specialists. Throughout these tasks, I advocate for patients, providing personalized support and guidance.In the clinical setting, I assist in direct patient care by rooming patients, recording comprehensive medical histories in our EMR, and taking vitals. I note chief complaints, present cases to Dr. Hozman, and provide scribing support during consultations. I also summarize visits with patients, addressing their questions and ensuring clarity on next steps in their care plan.