Andrea S.

Experience

1. Governance & Control Manager (Us) - Commercial Banking

   TD

   Sep 2025 — Present · Charlotte, NC, US

   Actively engage partners including Legal, Compliance, Privacy, Operational Risk, Regulatory Risk, Fraud, TRMIS to understand risk policies and collaborate, identify solutions for the ATM Channel• Act as Risk SME on new ATM Channel initiatives to ensure the application of a risk lens in conjunction with internal stakeholders to mitigate, avoid or transfer exposure to an acceptable extent (Tier 1, 2, 3 Projects)• Act as an expert in Operational Risk Event data and reporting and provides insight in identifying trends and risks for the business• Support the annual Risk & Control Self-Assessment process, including preparatory work for all sessions• Responsible for oversight of process mapping and risk assessments under the new Process Risk & Control Self-Assessment (pRCSA) enterprise wide initiative• Assist business with the development and review of Key Risk Indicators (KRIs) and manages the aggregation and assessment of KRIs• Coordinate Business Continuity Planning; with Plan Builder accountability for both US and Canada BCM Plans• Perform ad hoc analysis and investigations as required• Maintain a thorough knowledge of the ATM Channel and its emerging compliance issues, ensuring proactive management and adequate support• Encourage and fosters positive working relationships with internal business partners• Work with key internal stakeholders (Compliance, Privacy, Regulatory and Operational Risk, etc.) to ensure compliance on pending legislation and awareness of issues as a result of the change in order to determine channel impact to close gaps• Escalate ATM Channel regulatory concerns to partners

Education

• Belmont Abbey College

  Major in Economics