Andrea Ramirez

Role
Sr Director, Care Team at Empathy
Location
Ripon, CA, US
LinkedIn followers
500 followers

About Andrea Ramirez

As a seasoned Sr. Director of Care and Member Experience, I bring expertise in people…

Experience

  1. Sr Director, Care Team

    Empathy

    Jun 2023 — Present

    As Senior Director of the Care Team at Empathy, I guide a dedicated team assisting families navigating loss. I am responsible for all aspects of the team, from user-facing interactions and care management to team training and development. My role involves translating business objectives into actionable items for the Care Team, fostering inter-department collaboration, and representing the team in business development conversations. With a background in managing customer-facing teams, I bring a problem-solving mindset and a strong commitment to providing exceptional support during challenging times.

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Andrea Ramirez — Sr Director, Care Team at Empathy in Ripon, CA, US | Unifers