Andrea Phillips

About Andrea Phillips

I am a performance-driven and detail-oriented L&D professional with 20 years of…

Experience

1. Business Interlock Associate Manager

   Accenture

   Jun 2022 — Present · Karnataka, IN

   Manage programs for a capability, including setting the strategy for its content maintenance, sustainability, and accessibilityLeverage data to make regular content management decisions (retire, retain, refresh)Manage program enrollment and marketing/communicationsProvide domain expertise of capability for activities, such as solutioning and curation recommendationsPartner and collaborate across capabilities and towers to share program resources/contentConnect with business stakeholders and SMEs to understand business priorities and support curriculum planning and roadmap prioritizationWork with the appropriate Reporting team (GPA) to create standard program data reports and shares with the Service Delivery Lead(s), Capability Leads, Tower Leads, and AdvisorsLearning Program Value ArchitectingDefine and assess the effectiveness of the learning program/s.Identify and confirm learning value metrics with business sponsors.Analyze metrics to derive insights to take better data-driven business decisions and create a plan for action.Review session feedback, working with LPD for materials updates.Work with specialized teams (e.g, CDI, Business Reporting Group, or Analytics) to create reports, dashboards that meet the requirements of stakeholders, and include KPIs.Curriculum Planning & ManagementResearch and recommend learning assets to be included/excluded in the curriculum.Maintain/update existing curriculums to ensure continued relevance to target audience, skills, proficiency level.Partner with Return on Learning (ROL) for the annual curriculum planning process, timelines, affordability, budget approvals, etc.Create/update learning guidance resources (learning path, curriculum sites/slides).Coordinate with Credentialing team to ensure certifications are included in the platform.

Education

• Mount Carmel College,58, Palace Rd, Bangalore-52 (Autonomous)

  PUC

  2001 — 2002

• Mount Carmel College,58, Palace Rd, Bangalore-52 (Autonomous)

  BA

  2003 — 2005

Skills

• Training
• Vendor Management
• Peoplesoft
• Human Resources
• Management
• Team Management
• Personal Branding
• Entrepreneurship
• Talent Acquisition
• Soft Skills
• Sourcing
• L&D
• Training & Development
• Human Resources Information Systems (Hris)
• Performance Management
• Employee Training
• Budgets
• Hris
• HR Policies
• Employee Engagement
• Employee Relations
• Talent Management
• Recruiting
• Staff Development
• Employee Learning & Development
• People Development