Andrea Nwabuno Alamah
Beauty Advisor @Sally Beauty
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WORK HISTORY
Beauty Advisor @Sally Beauty
Provide exceptional, knowledge-based customer service in a beauty supply retail environment, offering personalized consultations across hair care, makeup, skincare, wigs, extensions, and treatments. Advise customers based on hair texture, skin type, color goals, and maintenance needs, translating product and ingredient knowledge into effective recommendations. Build strong customer relationships through active listening, empathy, and clear communication, resulting in repeat business and positive reviews.Consistently demonstrate consultative selling skills, maintaining a high UPT (Units Per Transaction) and contributing to increased sales in key categories, including sub-wig, 4DX, and wig products. Recognized as a Spotlight Performer for outstanding customer engagement and sales performance. Support store operations by executing planograms (POGs), managing inventory counts, processing damages, and handling cash responsibilities, including register balancing and bank runs.
EDUCATION
Sacred heart college apapa
High School Diploma
University of Maryland Global Campus
Bachelor of Arts - BA, Mass Communication/Media Studies
Prince George's Community College
Associate's degree, Communication and Media Studies
ABOUT ANDREA NWABUNO ALAMAH
Media communications and Public Relations student
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