Andrea Morales

About Andrea Morales

Event Management, Hospitality Human Resources & Diversity Leadership, Hospitality Strategic Marketing, Ethics of Business Leadership •Coordinating events, recruiting personnel & equipment rentals •Attention to detail & organization •Team player, positive team leader •Multi-tasking & communication •Outstanding customer service; exceeding guest expectations •Microsoft Word, Excel, PowerPoint, Total Party Planner, Open Table & more. •Social media – Facebook, Instagram, Snapchat, Twitter, Tumbler, Pinterest

Experience

1. Beverage Coordinator

   Rivermarket Bar And Kitchen

   Sep 2015 — Present · Tarrytown, NY, US

   Effectively manages bar operations for our restaurant seating up to 250 patrons nightly•Develops service standards and training manuals for all beverage employees•Responsible for scheduling, ordering, inventory, and maintaining relations with vendors•Plans menus for daily customers as well as corporate functions and outings•Proficient in all restaurant job functions•Creates a more organized and efficient location by assisting in processing and replenishing beverages; participate in receiving and monitoring floor stock and ensured inventory is done promptly•Provides excellent customer service in person and over the phone and exceed company standards in customer service•Assists general manager with end of night reports detailing sales and payroll for nightly shifts, also serving as interim Floor Manager when position became vacant

Education

• Johnson & Wales University

  Bachelor of Science

  2009 — 2013

Skills

• Food & Beverage
• Hospitality Industry
• Listening Skills
• Social Networking
• Decisive
• Skilled Multi-Tasker
• Catering
• Food Service
• Networking
• Customer Satisfaction
• Creative
• Honest
• Organized
• Microsoft Office
• Passionate
• Blogging
• Corporate Events
• Microsoft Excel
• Leadership
• Food
• Dedicated
• Good Business Ethics
• Efficient
• Positive Team Player
• Advertising
• Coordinating Special Events
• Social Media Blogging
• Restaurants
• Time Management
• Marketing
• Event Planning
• Punctual
• Restaurant Management
• Professional
• Leadership Skills
• Social Media
• Entertainment Industry
• People Skills
• Customer Service
• Energetic Leader