Andrea Martin

About Andrea Martin

At EVERSANA, my focus is on refining administrative processes within various departments,…

Experience

1. Office Operations Supervisor

   EVERSANA

   Aug 2022 — Present

   Manage administrative activities within all departments, develops and fosters relationships with outside vendors. Prepares and coordinates visits to the Memphis site. Pays meticulous attention to detail and possesses a task-oriented work ethic Monitor, track and discipline staff employees as necessary Promptly respond to EVERSANA client requests as required Manages released operations orders process Primary Backup to the Order Analysts team DEA regulated forms: and 236 form knowledge and activity (issue, trace, track and reconcile) Oversees all Inbound receipt invoices across all 3 sites (build and close). Acts as a back-up to the current staff, but directly responsible for the below receiving activities specifically Data serialization resolution DEA receipts FDA Hold receipts Accounts Payable and Receivable Management Oversees the appointment team Purchase Order Management – manages all aspects except for ‘approve’ Demonstrate effective problem investigation and resolution skills Office Supplies Management Completion of import/export forms for clients Adhere to all formal standard operating procedures that related to operations Ensure timely release of client orders Work inside WMS system to enter data and verify inventory accuracy and quantities Understand the controlled substance process Understand the OS & D and Call Tag Process Provide monthly inventory information to the appropriate areas Ability to review paperwork and confirm the clarity, completion and accuracy of all documents Reviews paperwork and confirms that all information is clear, complete and accurate Maximizes office productivity through proficient use of appropriate software applications. Reviews records to ensure completeness, accuracy, and timeliness; prepares activity reports for the guidance of management. Create reports for receipt verifications Maintain adequate stock of office supplies Process Inventory adjustments Answer and directs calls from clients

Education

• Jack Welch Management Institute

  Master of Business Administration - MBA, Health/Health Care Administration/Management

  2020 — 2022

• National College

  Associate’s Degree, Health Information/Medical Records Technology/Technician

  2007 — 2010

• Strayer University

  Bachelor of Applied Science , Health/Health Care Administration/Management

  2018 — 2020

• Strayer University

  Associate of Arts - AA, Business Administration and Management, General

  2016 — 2018