Andrea M.

Sales Application Training Consultant @Canon EMEA

Salesforce.com Training for all Account Managers, Sales Manager, Senior Managers and Directors. Salesforce Adoption LeaderMarketing - Lead Management Implementation. Developed and maintain process.System Administrator of Salesforce.com.Profile Level - Country Success ManagerTNA, ROI, Training Plans, Training Material and Guides.Training Delivered on site or via webConsultant to Managers, Head of Sales, Directors, Marketing and all support functions to develop and benefit from Salesforce.com for both Direct B2B sales and Indirect sales via Partners/distributors.Responsibilities also include Training and support on additional in house Sales Tools. Areas of training:CRMCase ManagementPipeline ManagementLead ManagementTerritory ManagementPostcode ManagerForecastingPipeline PlanningReportingDashboardsChatterData.comSavo/PACE embedded proposal and content toolMobile Salesforce Apps, Classic & Salesforce1Offline FunctionalityProblem solvingDevelopment of SystemProfile HierarchyBusiness Hierarchy SetupEuropean PlatformEuropean Best Practice CommunicationUATManagement ReportsCommercial & Public Sector SalesDirect and Indirect SalesConsumer SalesTravel all over UK to provide Training and Support