Andrea Lyman

About Andrea Lyman

Perhaps the mission of an artist is to interpret beauty to people - the beauty within themselves.\"- Langston Hughes

Experience

1. Director of Operations Nikita Hair Usa and Raise Usa Inc

   Raise Gruppen

   Jul 2017 — Present · Boca Raton, FL, US

   Organizational Development & Strategic Planning- Leads organization development initiatives, creating & implementing strategic expansion plans enhancing market reach, operational scale, & profitability over 7 years- Successfully navigates big market shifts & operational disruptions, maintaining growth & minimizing impact- Builds & sustains strong relationships with stakeholders, enhancing reputation & securing growth opportunities.Human Resources & Technology Integration- Promotes advanced HR tech, optimizing people management, talent acquisition, & performance tracking- Implements performance management systems & culture programs, for continued improvement & accountability, increasing productivity, & reducing turnover- Champions innovative rewards strategies, improving employee satisfaction & operational efficiency.Learning, Training, & Development- Designs & implements tailored training programs for franchise, managers, & team members, improving performance & service quality- Leads cross-functional teams in executing complex projects, aligned with organization goals, on-time, on budget, increasing project success- Develops strategic training initiatives & programs aligned with goals, focusing on learning needs & effective training.Marketing & Customer Success Management- Develops & implements cutting-edge marketing strategies, boosting brand visibility, & engagement- Cultivates strong, long-term relationships, ensuring high customer satisfaction & retention with engagement, support, & communication- Ensures compliance with regulations, with 100% compliance & mitigating risks.Financial Management & Compliance- Strategically manages financial resources, budgeting, forecasting, & analysis, improving cost management & profitability- Ensures compliance with regulations, achieving high compliance, mitigating risks- Integrates financial tech, optimizing fiscal management, people operations, & performance through dynamic reports & tools.

Education

• Florida Atlantic University

  Master of Arts, Education

  2009 — 2012

• Jay Shetty Certification School

  Success and Life Coaching

• Holyoke Catholic High School

  High School, College Prep

  1994 — 1998

• University of Massachusetts Amherst

  Bachelor of Arts, English

  1999 — 2002

Skills

• Teaching
• Team Building
• Management
• Esl
• English
• Curriculum Development
• Classroom Instruction
• Classroom
• Beauty Industry
• Interviewing
• Salons
• Educational Technology
• Project Management
• Instructional Design
• Adult Education
• Lesson Planning
• Literacy
• Operations Management
• Classroom Management
• Higher Education
• Distance Learning
• E-Learning
• Writing
• Research
• K-12
• Public Speaking
• Teacher Training
• Tutoring
• Grant Writing
• Leadership
• Instructional Technology
• Education
• Editing
• Curriculum Design