Andrea Lea Nelson
Site Reliability Engineer - FIS
- Role
- Reliability Engineering Specialist at FIS
- Location
- South Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Andrea Lea Nelson
Currently leading Site Reliability Engineering (SRE) transformation program. Former experience in data warehouse application support, service delivery, server architecture, LAN Administration, Systems Administration, and PC repair.
Experience
Reliability Engineering Specialist
Nov 2013 — Present · Milwaukee, WI, US
SRE transformation; Develop and conduct risk assessments focused on technology, architecture, infrastructure, and resiliency to improve client experience. Assist in development of enterprise standards related to support and service delivery processes. Apply analytical/problem solving skills to prevent major outage/impact events.
Education
Carroll University
BS, Computer Science
1997 — 2001
Keller Graduate School of Management of DeVry University
MISM, IT
2001 — 2006
Skills
- IT Strategy
- Project Management
- Sdlc
- Architecture
- Enterprise Architecture
- Integration
- IT Management
- Service Delivery
- Application Support
- Data Center
- Process Improvement
- Pmp
- Windows
- Requirements Analysis
- Infrastructure
- Networking
- Vendor Management
- Management
- Business Intelligence
- IT Operations
- IT Service Management
- Disaster Recovery
- Software Project Management
- Servers
- Itil
- Resource Management
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