Andrea Kyaw
Consultation Agents @Geeksquad
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WORK HISTORY
Consultation Agents @Geeksquad
Amherst, NY, US
Serve as a customer facing technology advisor, helping customers diagnose and resolve issues with their devices-Conduct intake assessments/diagnoses, basic repairs, and guided customers on hardware related issues-Assist customers with device check in/check out, setup, troubleshooting, and next step recommendations-Collaborate with Advanced Repair Agents on complex technical cases while providing concise service updates and clear communication all throughout the repair process.
EDUCATION
University at Buffalo
Bachelor's of Arts Computer Science
ABOUT ANDREA KYAW
MS Student Media Arts and Sciences | BA Computer Science | CSTEP Ambassador | Head Teaching Assistant | Data Science Research Intern
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