Andrea Kyaw
MS Student Media Arts and Sciences | BA Computer Science | CSTEP Ambassador | Head Teaching Assistant | Data Science Research Intern
- Role
- Consultation Agents at Geeksquad
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
Experience
Consultation Agents
Feb 2026 — Present · Amherst, NY, US
Serve as a customer facing technology advisor, helping customers diagnose and resolve issues with their devices-Conduct intake assessments/diagnoses, basic repairs, and guided customers on hardware related issues-Assist customers with device check in/check out, setup, troubleshooting, and next step recommendations-Collaborate with Advanced Repair Agents on complex technical cases while providing concise service updates and clear communication all throughout the repair process.
Education
University at Buffalo
Bachelor's of Arts Computer Science
2026
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