Andrea Ursula Jost

About Andrea Ursula Jost

I incorporate my strengths in leadership, communication, training, collaboration, and mentorship with my strong expertise in purposeful writing and editing. That includes collaborating with and using AI productively, looking around corners, managing change, and bringing everyone along on the am an expert in creating and supporting- productive teams that collaborate, learn, grow, and inspire each other- meaningful and inspiring leadership enablement around business writing and using written documents as decision making tools- lasting, productive relationships with leaders, experts, engineers, and other stakeholders- meticulously written technical documentation, educational content, articles, white papers, and style guides that center usability and focus on the audience- engaging large-scale training programs, workshops, and upskilling mechanisms- effective communication strategies across multiple platforms- detailed change management plans to support adaptation of new processes- thoughtful mechanisms to collect data and metrics to continuously improve processes and content for customersClients and colleagues appreciate my analytic, strategic, and critical thinking skills, fast learning of new tools, and unwavering positive attitude in demanding situations and tight deadlines. I am always interested in new challenges and interesting projects.

Experience

1. Sr Quality Lead

   Infinitely Big

   Jan 2018 — Present · Chapel Hill, NC, US

   Edit and review multiple types of content for medical and pharmaceutical companies, financial services, defense contractors, and others for accuracy, localization, design adherence, completeness, and accessibility.

Education

• Frankfurter Allgemeine Zeitung

  Apprenticeship, Journalism

• Michigan State University

  Certificate, Graphic Design - Infographic Development

  2017 — 2019

• ITEC Bogota, Colombia

  Educational/Instructional Technology

  1996 — 1998

• QM Quality Matters Institute

  Peer Reviewer Certification, APPQMR Certification, QM Rubric

  2019 — 2020

• CIAL Centro de Linguas

  Modern Languages, Portuguese and Spanish, Translation

  1984 — 1986