Andrea James
Change Management Consultant @Optimus SBR
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WORK HISTORY
Change Management Consultant @Optimus SBR
Toronto, ON, CA
Led change management, communications, and employee experience for teams impacted by digital transformation, business processes, compliance regulations and human resource changes. Partnered with project leads to assess the scope of change and level of risk and readiness, for strategic plan development and implementation. Worked with senior leaders to ensure their support and active participation in the change process. Liaised with training to provide critical resources that enhanced employee knowledge and ability.
EDUCATION
Centennial College
Creative Advertising
Prosci
Certified Change Management Practitioner
Scrum Alliance
Certified Scrum Master (CSM)
McMaster University
Bachelor's degree
ABOUT ANDREA JAMES
Prosci certified change practitioner with a marketing background, responsible for developing and implementing change strategies and plans that maximize adoption and minimize resistance. Active listening and collaboration create productive and trusting stakeholder relationships. Superior project management skills ensure adherence to initiative timelines, with flexibility to pivot when required. Strong leadership, risk management and communication skills have established a track record of driving change to support project benefit realization.
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