Andrea Grayer
I thrive on solving complex problems in insurance using creative technology solutions, making processes more efficient, and improving customer experiences.
- Role
- Senior Manager of Product Management at Openly
- Location
- Henderson, NV, US
- LinkedIn followers
- 500 followers
About Andrea Grayer
With over 20 years of experience in the insurance industry, I am a seasoned product leader who thrives on solving complex problems and delivering innovative solutions. I have a strong background in project and program management, as well as product design and continuous improvement.As the Senior Manager of Product Management at Openly, I am responsible for implementing and iterating on a first notice of loss system and leading the implementation of multiple automation initiatives, reducing manual workload and increasing overall productivity within claim operations. Additionally, I develop a comprehensive roadmap for future initiatives, with a key focus on establishing a robust claim tech infrastructure. I demonstrate effective leadership in senior management, fostering cross-functional collaboration and showcasing a strong commitment to innovation and technological advancement. My mission is to leverage my skills and expertise to improve customer experiences and drive positive results for Openly.
Experience
Senior Manager of Product Management
Oct 2023 — Present
As a Senior Manager of Product Management, I currently oversee a cross-functional team (XFT) and a Product Manager, providing strategic oversight and leading the development of a robust claims technology infrastructure. I have established and continuously refine processes that support product management best practices, ensuring consistency and operational efficiency. As a mentor and coach, I focus on enhancing team members\' skills in product strategy, leadership, and innovation. With a strong emphasis on cross-functional collaboration, I drive the seamless integration of new systems and successfully lead strategic initiatives that deliver measurable, impactful results.
Education
Southern New Hampshire University
Bachelor of Business Administration - BBA, Business Administration and Management, General
Southern New Hampshire University
Master of Business Administration - MBA
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