Andrea Gattorna
Sr Enterprise Customer Success Partner Global Strategic Segment @SAP
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WORK HISTORY
Sr Enterprise Customer Success Partner Global Strategic Segment @SAP
2023 ~ ECSP of the Year Award * 2023 ~ SAP Catalyst Leadership Program with Cloud Success *Advocate to SAP\'s top 1% Strategic Cloud clients, including Microsoft. Align & simplify engagements by orchestrating SAP’s post-sales customer success activities to increase efficiency, and productivity across all lines of business. Support clients to leverage SAP RISE driving success for SAP One and all SAP Cloud solutions. Transform on-premise to Cloud S/4 HANA.
EDUCATION
Northern Arizona University
Computer and Information Sciences and Support Services
Arizona State University
Bachelor of Arts in Organizational Management (ASU) and emphasis in Computer Information Systems, Masters in Learning Theory and Instructional Design (UOP), Magna Cum Laude
ABOUT ANDREA GATTORNA
Focused on SAP’s top 1% strategic clients as their advocate for Cloud transformation. Align & simplify engagements by orchestrating SAP’s post-sales customer success activities to increase efficiency, and productivity across all lines of business. Support clients to leverage SAP RISE driving success for SAP One with all SAP Cloud solutions. Transform on-premise to Cloud S/4 HANA. Success Manager who is action oriented, results focused and a client promoter! Passion for Cloud transformation, value optimization and strong client satisfaction. Lead as liaison to client stakeholders and internal regions, maximizing client adoption, renewals and expanding Cloud footprint. Voice of Customer! Bridge the gap between client stakeholders and global, cross-functional teams to meet client goals on time, maximizing adoption and long-term partnerships. Energetic, self-starter leading and onboarding project teams with a strong organizational ability and exceptional client service attitude. Specialties: PMI/ certified Agile ScrumMaster. Communicating and collaborating with executive stakeholders, clients and cross-functional teams.
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