Andrea Falangas Kaylor

Team Manager, Customer Experience NA at Demand Science

Role
Team Manager, Customer Experience at DemandScience
Location
Beverly, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Andrea Falangas Kaylor

High-performing communications and client relations specialist with over a decade of management experience. Expertise tailoring communications campaigns to client needs and brand image through marketing, promotional advertising, and community outreach. Instrumental in instilling customer-focused culture that consistently exceeds client service standards and drives bottom line growth. Demonstrated success working with cross-functional teams and building strong relationships to achieve sales quotas. Specialties: leadership, client relations, relationship retention, strategic communications, account management, sales growth planning, marketing, advertising, promotions, market research and analysis, customer service, office management, event planning, vendor relations, conflict resolution, operations management, contract negotiations, data-driven decision making, cross-functional collaboration

Experience

  1. Team Manager, Customer Experience

    DemandScience

    Aug 2022 — Present · US

Education

  • Quinnipiac University

    Bachelor of Arts - BA, Mass Communication/Media Studies

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Andrea Falangas Kaylor — Team Manager, Customer Experience at DemandScience in Beverly, MA, US | Unifers