Andrea Crisman
Qa Web Editor, Digital Experience @Blue Cross Blue Shield of Michigan
Signup · Get unlimited contacts
WORK HISTORY
Qa Web Editor, Digital Experience @Blue Cross Blue Shield of Michigan
Detroit, MI, US
Lead content QA editor across all member portal teams and projects• Supports content writers and editors for bcbsm.com, including the logged in experiences for enrolled Blue Cross members, the BCBSM App and the MIBlue chatbot• Helps guide content strategy for customized member services offered by Blue Cross and partner organizations, based on corporate tone and Associated Press style, business requirements and VoC feedback• Works in collaboration with various teams and SMEs to produce robust, user-friendly content and assists in consulting initiatives to develop style and tone for web and mobile app content• Analyzes, tests and implements existing web content and provides strategies for enhancement• Ensures that web and mobile content complies with organizational standards, business requirements, inclusive language guidelines and adheres to federal web accessibility guidelines
EDUCATION
Wayne State University
Master of Arts - MA
Wayne State University
Bachelor of Fine Arts - BFA
ABOUT ANDREA CRISMAN
Writer. Editor. Content Strategist.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.