Andrea Crisci

Head of Retail and Client Experience @Isaia

Naples, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2026 — Present

Head of Retail and Client Experience @Isaia

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Naples, IT

Responsible for driving stores performance and overall retail excellence, acting as a bridge between strategic vision and field execution. Strong focus on revenue growth, team development and the delivery of a consistent luxury client experience. Oversight of commercial KPIs, clienteling, relational CRM and Made to Measure, working closely with the CEO and cross-functional teams to strengthen brand equity, client loyalty and in-store excellence.

EDUCATION

2010 — 2012

LUISS Business School

MBA

2004 — 2010

Università degli Studi di Napoli 'Federico II'

Ingegneria Gestionale della Logistica e Produzione

SKILLS

Luxury GoodsBusiness PlanningOperations ManagementSales ManagementTeam ManagementBusiness StrategyEnglishMarketing StrategyLuxuryMarketing CommunicationsSapFashionForecastingNegotiationRetailManagementCommercio Al DettaglioModaStrategia Di MarketingBeni Di LussoMarketing CommunicationLingua IngleseGestione VenditeBusiness PlanLussoPrevisioniStrategia D'impresaTrattativeGestione Team

ABOUT ANDREA CRISCI

Head of Retail and Client Experience at ISAIA

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Andrea Crisci — Head of Retail and Client Experience at Isaia in Naples, IT | Unifers