Andrea Cook Ciccia

About Andrea Cook Ciccia

Senior Operations Leader with a track record of driving large-scale business transformations, optimizing logistics, and leading high-performing teams. Passionate about strategic operations, stakeholder influence, and leadership development, I specialize in building scalable solutions and fostering a culture of continuous improvement. I thrive on empowering teams and coaching future leaders to navigate complex operational challenges.

Experience

1. Senior Operations Manager (L7)

   Amazon

   May 2020 — Present · London, GB

   In charge of the design, launch and operations a new Business Unit for Amazon Transportation Services expected to bring benefits of over 173 MMUSD through a team of 100+ people in 2022 only. No playbook. Also in charge of managing Third party yard operations service across EU (97 MMUSD business). Report to VP.This role requires me to 1) work with different stakeholder, 2) gain alignment with SVPs, 3) deliver through my team of Managers, Operations Manager, Training Managers and Program Managers, and 4) manage end to end project/operations from designing launch strategy to managing day to day operations and projects continuous improvement.Due to the nature of the role, my team has dedicated support from HR, Safety, and Planning that supports not only the projects operations but the engagement with associates, 3Ps, customers and managers.

Education

• Centro Superior de Formación

  Máster, Refining, Petrochemicals and Gas

  2010 — 2011

• Universidad Nacional Mayor de San Marcos

  Engineer's degree, Chemical Engineering

  2004 — 2009

• AoEC - The Academy of Executive Coaching

  Practitioner Diploma, Executive Coaching

• MIT Sloan School of Management

  Visiting Fellow, MBA

  2016 — 2016

• The Lisbon MBA Católica | Nova

  Master of Business Administration (MBA)

  2016 — 2016