Andrea Casano
Head of Regulated Market Service Digital Channels @Enel Group
Rome, IT
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2019 — Present
Head of Regulated Market Service Digital Channels @Enel Group
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site management for: Areas of responsibility- Content management- Web accessibility- Web development- improvement of the relationship with Customers through the development of CC and bots- Customer Journey Analysis and UX / CX improvement- Campaign management- Implementation of anti-trust regulations (ARERA)- Phone contact cost reduction activities.
SKILLS
LogisticsNew Business DevelopmentMarketing ManagementMerchandisingMicrosoft OfficeManagementOnline MarketingProject PlanningBusiness DevelopmentWeb MarketingProduct MarketingBusiness PlanningDigital MarketingBudgetsOnline AdvertisingStrategyMarketing OnlineMarketingLead GenerationCrmForecastingMarketing StrategySalesCustomer ServiceSEOAnalyticsMarket AnalysisCustomer Relationship Management (Crm)SemRetailMultimediaDigital StrategyBusiness StrategyB2bMarketing CommunicationsCustomer ExperienceBusiness PlanAutomotiveSocial Media MarketingWeb Project Management
ABOUT ANDREA CASANO
I have developed my professional skills grounding on robust technological knowledge…
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