Andrea Bingham
Customer Care at American Airlines| Marketing| Creator
- Role
- Customer Care Specialist at American Airlines
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Andrea Bingham
Experienced in Communication Studies, Human Development and Family Planning; with a…
Experience
Customer Care Specialist
Sep 2018 — Present · Charlotte, NC, US
Perform Duties of ground-handling team, including operation of equipment and several airport technology operating systems. Keeping track of all customer incentives as well as keeping customers informed on the process of retrieval of incentives. Efficient in safety and security procedures in and around aircrafts, Function as facilitator among customers, management, air-traffic control tower, travel agencies, and different airlines. Build client relationships by responding to inquiries, identifying and assessing clients\' needs, resolving problems, and following up with potential and existing clients to ensure satisfaction.
Skills
- Microsoft Word
- Leadership
- Microsoft Office
- Fundraising
- Marketing
- Time Management
- Teaching
- Customer Service
- Public Speaking
- Teamwork
- Childcare
- Higher Education
- Microsoft Excel
- Social Media
- Social Networking
- Marketing Communications
- Social Media Marketing
- Event Planning
- Powerpoint
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