Andrea Bennett
Regional Project Manager, Health Care Technology Implementation @U.S. Department of Veterans Affairs
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WORK HISTORY
Regional Project Manager, Health Care Technology Implementation @U.S. Department of Veterans Affairs
National Clinical Contact Center modernization - Project Implementation, compliance and oversight:• Led modernization of national clinical contact centers, improving operational efficiency, access to care, and patient experience across multiple systems.• Oversaw projects that enhanced scheduling, nurse triage, pharmacy coordination, and telehealth services, driving service consistency and patient satisfaction.• Collaborated with HR and operations leaders to standardize staffing models, job descriptions, and performance expectations across departments.• Coached regional leaders on operational improvement strategies to ensure alignment with quality benchmarks and regulatory requirements.• Monitored Customer Relationship Management (CRM) system implementation and delivered actionable, data-driven insights to executive leadership.
EDUCATION
UNT Health Fort Worth
Masters of Health Administration, Health/Health Care Administration/Management
Portland State University
Bachelor of Science, Community Health Education
Portland State University
Bachelor of Science, Health Sciences
ABOUT ANDREA BENNETT
Hello! First of all, thank you for visiting my page! Often in life we sum up who we are by what we do for our career, so I am going to give you something a little different.I am a kind, empathetic person/friend/mom/wife who cares deeply and enjoys coffee, dancing, live music, the Oregon coast, sun and paddle boarding just to name a hand full of things. My favorite job in the whole world is being a mom, it has truly brought me so much happiness in this life. I have two rescue dogs and am happily married going on 14 years.I believe that my career is important, but that we bring our whole selves into our work. I enjoy connecting with those that I work with and thrive on personal connections to accelerate happiness and belonging within all aspects of my life.
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