Andrea A.
Human Resources Generalist @Web Design
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WORK HISTORY
Human Resources Generalist @Web Design
Innovated a new Employee Orientation Programme that significant streamlined and the onboarding process and enabled new starters to reach competency levels and embed into corporate culture. Streamlined HR processes, including business travel and reimbursement claim processes, increasing departmental efficiencies by 90%. Advised 13 Business Managers on the benefits and gains of organisational development initiatives, and how to influence and win adoption to change within teams that would support the corporate business strategy. Acted as a Subject-Matter-Expert (SME) to guide managers on performance, employee relations and coaching methodology that resulted in 83 underperforming staff turning exceeding performance KPIs in 6 months Supported dynamic changes in employee engagement, including via Friendship Day that enhanced inter-team relations and communications across business units. Guided on the development of world-class, best practice people policies and practices that aligned with ED & I approaches, including the introduction of Gender and Pay Equality. Bridged the gap between business and people processes on process and policy improvement that ensured alignment at a local and global level to employment related legislation. Designed and delivered learning and development programmes to People Managers across the group. Managed employee relations cases related to performance, discipline and appeals in partnership with Legal. Supported and executed talent sourcing, recruitment, and talent acquisition campaigns at a global level. Drove key improvements in talent management, compensation benchmarking, onboarding, and engagement, and worked in harmony with global HR teams on employee relations and coaching initiatives. Used exit interviews and employee feedback to target and prioritise improvements in HR business services and used people analytics to provide commercial solutions to senior and executive managers.
EDUCATION
University of Liverpool
M.Sc, International Management (Oil, Gas & Energy), Distinction
Lagos State University
B.Sc, Business Administration
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