Andre Rodrigues da Silva
COO & Digital Transformation Executive | Head of IT Services | Head of Sales Engineering | Driving P&L Growth & Operational Excellence in IT Services
- Role
- Director of Digital Operation and Pre-sales at SONDA
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Andre Rodrigues da Silva
Results-driven technology executive with 28+ years of experience leading IT services, digital operations, and business growth across North and Latin America.I specialize in transforming technology organizations into scalable, high-performance service operations that drive profitability, customer satisfaction, and long-term strategic value. Throughout my career, I have led P&L driven business units, accelerated revenue growth, optimized service delivery models, and built strong executive relationships across multinational environments.I am deeply passionate about automation and operational innovation, continuously identifying opportunities to streamline processes, increase efficiency, enhance service quality, and reduce costs through intelligent automation and standardized frameworks. I view automation as a strategic growth enabler strengthening scalability, consistency, and competitive differentiation.In addition, I bring strong expertise across the full business development and sales lifecycle from market strategy and opportunity identification to solution design, executive presentations, contract negotiation, and post-sales value realization. My ability to connect commercial strategy with operational execution ensures that growth initiatives translate into sustainable, profitable outcomes.My expertise spans- P&L leadership and financial management- Business development and complex solution selling- End-to-end sales lifecycle management- IT service management consulting and governance frameworks- KPI-driven operational excellence and SLA performance- Building and leading high-performance, cross-cultural teams I combine financial discipline, operational rigor, commercial acumen, and an automation mindset to build resilient organizations that deliver measurable business impact.
Experience
Director of Digital Operation and Pre-sales
Feb 2022 — Present
Education
FGV - Fundação Getulio Vargas
MBA, Enterprise Management
2004 — 2005
FIA Business School
Certificação Executiva, Desenvolvimento de negócios, Liderança e Networking
Harvard Business School
CORe | Master Business Essentials
2019 — 2019
Faetec
Bachelor, Information Technology
2000 — 2003
The University of British Columbia
Business Education, Marketing
2016 — 2016
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