Andre Purifoy
Director of Customer Care & Vendor Operations @Moneygram
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WORK HISTORY
Director of Customer Care & Vendor Operations @Moneygram
Dallas-Fort Worth, TX, US
Lead Global Customer Care teams, aligning day-to-day operations with long-term customer success strategies across regions.Drive Voice of the Customer (VoC), service excellence, and scalable QA initiatives to support retention and value realization.Partner cross-functionally with Product, Engineering, and Compliance to deliver customer-first improvements and feedback loops.Advocate for customer needs in executive strategy sessions, ensuring alignment with product development and innovation priorities.
EDUCATION
DeVry University
Bachelor, Science Electronics Engineering Technology
SKILLS
ABOUT ANDRE PURIFOY
Director of Customer Care & Vendor Operations at MoneyGram
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