Andre P.
Technical PM & AI Strategist | CRM + SaaS Implementation | Zapier, Salesforce, HubSpot | Web & Workflow Automation
- Role
- Director of Digital Operations & Systems at Petstore.Direct
- Location
- West Palm Beach, FL, US
- LinkedIn followers
- 500 followers
About Andre P.
I’m a hybrid Technical Project & Product Manager with deep experience leading CRM…
Experience
Director of Digital Operations & Systems
Sep 2022 — Present
Spearheaded software implementation and automation across departments, introducing tools like Aircall, Zoho One, Gorgias, and Slack to support customer service, inventory, and communication.Oversaw A/B testing and worked with marketing to use product data to improve conversion rates.Collaborated with executive leadership on product and platform strategy, managing both internal tools and customer-facing systems.Managed roadmap prioritization and cross-team initiatives focused on reducing friction across sales and support.
Education
Lynn University
Bachelor of Business Administration (B.B.A.)
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