Andre Morais
Solving the World’s Water Issues
- Role
- Customer Success Manager at Symmons Industries
- Location
- Marlborough, MA, US
- LinkedIn followers
- 500 followers
About Andre Morais
Providing software intelligence solutions to simplify enterprise cloud complexity and accelerate digital transformation. Helping companies get to the root cause of their problems to spend less time firefighting and more time innovating.
Experience
Customer Success Manager
Dec 2024 — Present
Passionate Customer Success Manager dedicated to transforming customer relationships into long-term partnerships and driving tangible business results. Responsible for managing account portfolios to enhance customer retention and drive 20% upsells within my book of business.My journey began within enterprise selling, where I learned the critical importance of active listening and empathy. This experience fuels my current approach of being the voice of the customer and ensuring they receive maximum value from our products and services.\"Making sure customers are heard\" is my motto - In a role such as customer success where the happiness of the client is the ultimate measure of success, making sure their priorities come first is what drives me everyday.
Education
Bridgewater State University
Bachelor's degree, Marketing/Marketing Management, General
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