Andre Danelutte
Information Technology Analyst at Cytiva
- Role
- Information Technology Analyst at Cytiva
- Location
- Logan, UT, US
- LinkedIn followers
- 500 followers
About Andre Danelutte
Dedicated Tech Support Specialist with a strong foundation in computer science and extensive experience in customer service and technical support. Currently a Junior at Utah State University, pursuing a degree in Information Systems Passionate about leveraging my coding skills and technical knowledge to enhance customer satisfaction and resolve technical issues efficiently.Key Skills:Programming Languages: Proficient in Python, Java, C++, JavaScript, and SQL.Development Environments: Experienced with Visual Studio Code, Eclipse, IntelliJ IDEA, PyCharm, and GitHub.Web Technologies: Knowledgeable in HTML, CSS, and React.Database Management: Skilled in MySQL, PostgreSQL, and MongoDB.Operating Systems: Comfortable with Windows, macOS, and Linux.Technical Support: Expertise in troubleshooting, system analysis, and technical problem-solving.Customer Service: Strong ability to manage customer inquiries, provide solutions, and ensure customer satisfaction.Communication: Excellent written and verbal communication skills, adept at explaining technical concepts to non-technical users.Time Management: Efficient in managing multiple tasks and prioritizing responsibilities to meet deadlines.Experience:I have been with doTERRA since October 2021, starting in a customer service role where I honed my abilities to address customer concerns and provide exceptional service. In August 2023, I transitioned to a Tech Support Specialist role, where I currently assist customers with technical issues, ensuring quick and effective resolution.Goals:I am seeking opportunities in software development and IT services where I can apply my knowledge and skills to drive innovation and improve customer experiences. I am particularly interested in positions that offer career growth, learning opportunities, and challenging technical problems to solve.Personal Interests:Outside of my professional life, I enjoy fitness, technology, and outdoor activities. These activities not only enrich my personal life but also enhance my professional skills by fostering teamwork, perseverance, and a proactive approach to problem-solving.
Experience
Information Technology Analyst
Dec 2025 — Present · Logan, UT, US
Education
Utah State University
Bachelor's degree, Information Systems: Web Development
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