Andre Pereira

About Andre Pereira

I\'m a dynamic Customer Success professional with an MBA in Marketing and Operations from the Goa Institute of Management, currently driving impact as a Senior Customer Success Manager at Whatfix.With 10 years of diverse experience, I\'ve blended technical depth with customer-centric strategy:3.5 years at Whatfix, helping enterprise clients unlock value through digital adoption solutions. I handle a portfolio of $2.5M2.5 years at NielsenIQ, managing key FMCG and retail clients through actionable research insights.3.5 years at Infosys, supporting global clients as a Data Center Operator and AIX Administrator.From managing data centers to shaping customer success strategies, my journey reflects a continuous evolution - grounded in curiosity, resilience, and a deep belief in the power of lifelong learning.Beyond work, I’m an amateur photographer passionate about capturing candid smiles, a weekend footballer, and a proud Arsenal supporter.I thrive in environments where I can learn, adapt, and drive outcomes - whether it’s mastering a new tool or building lasting customer relationships. If you\'re looking for someone who brings both technical acumen and customer empathy to the table, I’d love to connect.Say hello and share your story:)Email: a••••••••@gmail.comPhone:+91••••••••24

Experience

1. Senior Customer Success Manager

   Whatfix

   Jan 2024 — Present · Bengaluru, IN

Education

• Goa Institute of Management (GIM)

  PGDM

  2017 — 2019

• Goa University

  Bachelor of Computer Applications

  2009 — 2012