Andray D.
Customer Success Manager @Iwantmyname.Com
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WORK HISTORY
Customer Success Manager @Iwantmyname.Com
Toronto, ON, CA
Manages a team supporting technical domain needs for 500+ customers daily by providing assistance with security, troubleshooting, user support, upgrades, migrations, and network configuration Supporting the onboarding for new bulk customers (i.e. over 50 domains within customer portfolio) to transfer and update domains with minimal downtime, as well as upselling additional services Responsible for onboarding and training new employees, as well as building & expanding internal company Wiki site (Via Basecamp)
EDUCATION
University of Windsor
Bachelor of Arts (BA), Political Science
York University
Master of Arts - MA, History
BrainStation
Diploma, Web Development
SKILLS
ABOUT ANDRAY D.
I am an insightful and detail-oriented full-stack web developer, with a focus on delivering impactful work across a diverse set of platforms. With a background in customer success and the financial industry, I leverage an innovative approach and a comprehensive understanding of web development systems and architecture, to expedite tangible results. I am a fast and capable learner, who grows rapidly within challenging roles.Favourite Languages: HTML• CSS • JavaScript • React • Node.js • MySQL • MongoDB
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