Andra Hawkins
- Role
- Retail Sales Technician at Asurion
- Location
- Wilmington, DE, US
- LinkedIn followers
- 500 followers
Experience
Retail Sales Technician
Aug 2024 — Present · Wilmington, DE, US
Provided expert technical support, troubleshooting, and repair for various customer electronic devices, ensuring timely and effective resolutions.Enhanced customer experience through personalized service and applying the \"serve, solve, and sell\" methodology, driving sales of Asurion Connected Home products.Consistently achieve sales goals by effectively upselling Asurion products and services, contributing to overall store revenue.Maintained high operational efficiency in a fast-paced retail environment, effectively multitasking and prioritizing tasks.Demonstrated strong communication and interpersonal skills, building customer rapport and providing clear, concise explanations of technical issues.Contributed to team success by supporting other store locations, as needed.
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