Andi S.
Automotive Sales & Operations Professional | Deal Structuring, Compliance Mindset, Customer Trust
- Role
- Business Development Manager at Hendrick Automotive Group
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Andi S.
Results-driven automotive professional with a strong foundation in sales leadership, BDC management, and dealership operations.Extensive experience supporting F&I departments through deal structuring, lender communication, compliance awareness, and customer education, with a deep understanding of the full sales to funding lifecycle.Recognized for building trust with customers and executives alike, improving close rates, and implementing tools that create consistency, transparency, and profitability.Passionate about continuous learning, leadership development, and helping dealerships maximize both revenue and customer satisfaction.
Experience
Business Development Manager
May 2020 — Present
Oversaw Internet Sales and BDC operations supporting multiple dealerships, managing lead flow from digital inquiries through deal completion-Desked deals alongside Sales Managers, assisting in pricing, financing options, and trade evaluations to maximize gross profit and CSI-Conducted sales meetings, and trained BDC and sales professionals to effectively manage internet leads and present financing options-Partnered with executive leadership to forecast sales goals, analyze trends, and adjust online marketing strategies for performance improvement-Collaborated with the Finance Department to streamline deal flow, ensuring all customer and deal information was accurate and complete prior to funding-Strengthened customer satisfaction by setting clear expectations around pricing, financing, protection products, and delivery timelines-Recognized for creating systems that improved internal communication between Sales, Finance, and BDC teams, resulting in smoother deal handoffs and higher closing ratios.
Education
The University of Georgia
Bachelor of Business Administration (B.B.A.), Business Management, Consumer Economics
Skills
- Interviews
- Sales Process
- Sales Operations
- Customer Retention
- Professional Phone Skills
- Automotive
- Customer Service
- Management
- Internet Sales
- Dealer Management
- Retail Automotive
- Marketing
- Automotive Marketing
- Powerpoint
- Customer Satisfaction
- Training
- New Business Development
- Retail
- Customer Relations
- Inventory Management
- Dealer Programs
- Dealer Relationships
- Account Management
- Esales
- Sales Management
- Leadership
- Vehicle Leasing
- Sales
- Automotive Sales Training
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