Andrea Schaefer
Senior Onboarding Manager @Apaleo
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WORK HISTORY
Senior Onboarding Manager @Apaleo
EDUCATION
Berufskolleg Ehrenfeld
Hotel Management Assistant (Hotelfachfrau), Verwaltung/Management, Hotel- und Gaststättengewerbe
Deutsche Hotelakademie
Betriebswirt, Verwaltung/Management, Hotel- und Gaststättengewerbe
ABOUT ANDREA SCHAEFER
I\'m a Senior Expert in Guest Experience Tech with a passion for driving digital transformation in hospitality. Previously the Product Owner behind a digital check-in kiosk that\'s reshaping the guest journey, I\'m now leading end-to-end onboarding projects at apaleo—empowering hotels and serviced apartments with next-gen property management technology.From defining product requirements to managing stakeholders and delivering seamless system rollouts, I bring a strong focus on operational excellence and customer success.Some of my proudest achievements? Implementing a digital check-in kiosk across 65 hotels, increasing the digital check-in ratio up to 95%, and now guiding hospitality brands through smooth PMS implementation and adoption. I’m also a certified Requirements Engineer (IREB), with strong expertise in Agile development and IT service management.I thrive in fast-paced, dynamic environments and I\'m all about crafting user-centric, scalable solutions that push the industry forward.
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