Andrea Natale

Director of Internal Communications @Keolis Commuter Services

Boston, MA, US

Lead internal communications and employee experience strategy for a workforce across 14 union groups, tailoring messaging to frontline teams, corporate staff, and executive leadership•Drive high-impact initiatives that strengthen connection and culture, including redesigned virtual town halls, on-site executive talks, and a new recognition program built to reach all levels of the organization•Plan and execute biannual management conferences, executive off-sites, and departmental strategy sessions, ensuring alignment, clarity, and forward momentum across leadership teams•Partner with HR, labor relations, operations, and safety to craft communications that support policy changes, contract updates, and union negotiations with empathy and precision•Launched a company-branded employee merchandise store and a new intranet portal, both aimed at improving engagement, access to resources, and company pride•Manage change communications for major organizational shifts, from systems rollouts to structural updates, ensuring messages land clearly and consistently through multiple channels•Develop executive messaging and visibility strategies that humanize leadership and build trust, while enabling frontline managers with tools and content to cascade messages effectively

University of Miami

Political Science