Andie Dimitriadou

WORK HISTORY

EDUCATION

SKILLS

ABOUT ANDIE DIMITRIADOU

Highly experienced professional with over 23 years in international organizations, specializing in information and knowledge management, project management, and quality assurance. • Experienced in designing and implementing systems and processes that enhance knowledge sharing, communication, and operational efficiency. • Proven expertise in collaborating with multicultural teams and contributing to strategic initiatives. • Customer-oriented, focusing on results, recognized for reliability and the ability to build collaborative, trust-based relationships across teams and stakeholders. At the UN World Food Programme, I led the design and implementation of SharePoint-based knowledge and document management platforms, developed knowledge strategies aligned with organizational goals, and built digital libraries that support institutional learning and evaluation. At ICAR, I manage information structures and internal documentation processes using Teams and SharePoint, ensuring consistency, accessibility, and staff capacity through training and ongoing support. I also coordinate the global certification programme in compliance with ISO standards and maintain a quality assurance system, including SOPs and performance monitoring tools. I have completed training on ISO 30401 - Knowledge Management Systems, and ISO 9001 - Quality Management Systems, applying these frameworks in practice to promote efficiency and alignment with international standards. ※ What sets me apart is the combination of my analytical mindset, personal values, and my ability and willingness to deeply understand - people, systems, procedures, and situations. I explore issues thoroughly until I gain a complete picture that I comprehend both intellectually and intuitively. Once I understand the context, I identify solutions to create new systems or new ways of doing things. All of this is done with respect, honesty, and sincerity - toward myself and others.