Andi Callahan

Customer Service Representative @maurices

Duluth, MN, US

Responsible for answering phone calls, e-mails, and online chat to assist maurices customers and associates, ultimately leading to an outstanding experience with maurices. •Respond quickly and problem solve to ensure customer needs are met and service exceeds expectations. •Prioritize calls, voicemails, e-mails, and chat in an organized manner to accomplish goals in a fast-paced environment.•Communicate openly with team members to maintain alignment and commitment to goals. •Learned and utilize multiple computer systems and programs effectively and efficiently.