Andeta Blido
Customer Experience Associate @TD
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WORK HISTORY
Customer Experience Associate @TD
Toronto, ON, CA
As a Customer Experience Associate at TD, I provide day-to-day banking support by accurately processing deposits, withdrawals, bill payments, and other financial transactions in line with TD’s Code of Conduct and operational procedures. I work closely with customers to understand their financial needs and recommend personalized banking solutions that align with their goals.In this role, I also help resolve customer concerns promptly and professionally, using standard procedures and escalating when necessary to ensure a smooth experience. I actively promote TD’s products and services, contributing to individual and team performance goals. By creating positive, inclusive interactions and supporting coworkers, I contribute to a collaborative and customer-focused environment.
EDUCATION
Humber Polytechnic
College Graduate Certificate, Global Business Management,Marketing Management,Business/Commerce
Universiteti Politeknik i Tiranës
Bachelor's degree, Textile Engineering and Fashion Design
ABOUT ANDETA BLIDO
I’m a recent Global Business Management graduate from Humber Polytechnic, specializing in Marketing Management. I bring a solid foundation in sales, digital marketing, and customer service—developed through hands-on experience with companies committed to delivering exceptional customer experiences.My background includes both academic and practical experience at Humber Polytechnic and through my internship at Uberlernen Inc, where I contributed to lead generation, customer engagement, marketing analytics, and campaign execution. These roles strengthened my ability to connect with diverse clients, understand their needs, and deliver value-driven solutions in a Canadian business environment.Now, I’m eager to apply my skills in a role where I can make a measurable impact. If you\'re seeking someone who combines marketing knowledge with real-world customer experience, I’d welcome the opportunity to connect and contribute.
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