James Anderson
Head of Operations Governance @Lloyd's
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WORK HISTORY
Head of Operations Governance @Lloyd's
London, GB
Lead governance across Operations. Responsible for Council, Exec, Ops team and MI reporting. Work closely with the COO and senior leaders across Operations, Risk and Secretariat to align and coordinate BAU and programme governance and delivery
EDUCATION
London Business School
MBA with Distinction
University of Cambridge
MEng, Manufacturing Engineering
ABOUT JAMES ANDERSON
James is a seasoned insurance professional with strong capabilities in strategy, transformation, and governance. Key strengths include:• Strategic mindset, developed through managing c. 20 strategy engagements at Deloitte and developing and delivering operational strategies at Direct Line, Esure, and Hastings Direct.• Extensive insurance knowledge, based on nine years working for P&C insurers – across the full insurance lifecycle - and four years at Lloyd’s.• Proven ability to lead and deliver complex projects and programmes across, for example, tech transformation, operational/process improvement and cost reduction.• Strong governance and control skills, including developing business cases, defining and tracking KPIs and delivering high quality governance materials.• Collaborative, open, and inclusive leadership style, with experience building and leading teams, fostering alignment, and delivering high-quality, timely results.• Operates at SLT level. Engages and influences at ExCo & Board level.
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