Anda Stijepic

Branch Operations Lead @JPMorganChase

Mentor, OH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Branch Operations Lead @JPMorganChase

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US

Overseeing daily branch operations (transactions, compliance, reporting, audits) • Ensuring adherence to banking policies, procedures, and regulations • Supporting and coaching frontline staff (tellers, associates) to deliver excellent customer service • Monitoring cash handling, reconciliation, and risk management • Driving branch efficiency while assisting with sales and service goals • Acting as second-in-command to the Branch Manager

EDUCATION

1994 — 1995

S.C. Capljina

Tourism Services Management

SKILLS

FashionEmployee RelationsStrategic PlanningManagementTeam BuildingTime ManagementRecruitingBusiness AnalysisShrinkageP&LVisual MerchandisingBig BoxMerchandise PlanningOperations ManagementInventory ManagementInventory ControlCoachingHuman ResourcesProcess ImprovementBudgetsLoss PreventionLeadershipTrainingCustomer SatisfactionNew Store OpeningsProfitCommunicationSuccession PlanningHiringRetail SalesStore OperationsSales ManagementCustomer ServiceMulti-UnitSalesPlanogramsPayroll ProcessingPerformance ManagementEmployee TrainingMerchandising

ABOUT ANDA STIJEPIC

Strategic Banking and Retail Leader with a demonstrated history of increasing sales…

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