Anda Stijepic
Branch Operational Lead | Building High-Performing Teams & Operational Excellence
- Role
- Branch Operations Lead at JPMorganChase
- Location
- Mentor, OH, US
- LinkedIn followers
- 500 followers
About Anda Stijepic
Strategic Banking and Retail Leader with a demonstrated history of increasing sales…
Experience
Branch Operations Lead
Aug 2025 — Present · US
Overseeing daily branch operations (transactions, compliance, reporting, audits) • Ensuring adherence to banking policies, procedures, and regulations • Supporting and coaching frontline staff (tellers, associates) to deliver excellent customer service • Monitoring cash handling, reconciliation, and risk management • Driving branch efficiency while assisting with sales and service goals • Acting as second-in-command to the Branch Manager
Education
S.C. Capljina
Tourism Services Management
1994 — 1995
Skills
- Fashion
- Employee Relations
- Strategic Planning
- Management
- Team Building
- Time Management
- Recruiting
- Business Analysis
- Shrinkage
- P&L
- Visual Merchandising
- Big Box
- Merchandise Planning
- Operations Management
- Inventory Management
- Inventory Control
- Coaching
- Human Resources
- Process Improvement
- Budgets
- Loss Prevention
- Leadership
- Training
- Customer Satisfaction
- New Store Openings
- Profit
- Communication
- Succession Planning
- Hiring
- Retail Sales
- Store Operations
- Sales Management
- Customer Service
- Multi-Unit
- Sales
- Planograms
- Payroll Processing
- Performance Management
- Employee Training
- Merchandising
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